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Recently, we’ve talked about integrating patient engagement software with an EHR. We’ve also talked about how there are integration opportunities — lots of them — for your digital front door strategy. But integration sounds complex, clients tell us. “Why would I take it on?”

In my last post, I talked about EHRs integrating with patient engagement solutions: why EHRs might do this, what value a patient engagement technology might bring to the relationship and what it all means for the patient.

The implementation of an Electronic Health Record (EHR) system for a healthcare organization can be an enormous undertaking, in terms of money, time and effort. These systems are comprehensive and complex, offering features to aid both patients and providers. 

More than 40 million Americans perform a family caregiving role each year for a loved one. These include often overlooked caregiving populations, including men, people from every race/ethnicity and millennials. Not only is this work unpaid, but it often incurs extensive out-of-pocket costs for the…

Healthcare is bankrupting the nation, and instinctively health system leaders know that they will never make more money than they are making in this industry today. That said, leaders have to take a very non-traditional approach to margin growth shifting away from throughput and towards outcomes…

As clinical staff, we all want what’s best for our patients. Care management is meant to improve patient care and help patients and families learn to manage conditions in a way that will ideally lessen the need for future medical intervention. It’s a worthy goal, but the traditional approach to…

Healthcare is a competitive marketplace. Consumers nowadays are savvy, demanding frictionless access, convenience and a personalized experience. From the transition to digital consumer health to the always-on nature of remote patient monitoring, the industry is constantly evolving and drawing…

Remote patient monitoring (RPM) does precisely what it says, allowing providers to monitor patients while patients are at home or otherwise outside of the hospital or clinical care setting. It’s an innovative concept and one that cuts down on costs and catches complications before they escalate.…

In a typical week, the average consumer is bombarded with multiple robocalls, with pitches ranging from the promise of free groceries for answering a few questions to offers for low-cost health insurance. These irksome automated calls disrupt consumers day and night — during business meetings,…

For many hospitals and health systems, creating a culture of high reliability is a priority. As healthcare shifts toward value-based care models that reward strong clinical outcomes, using repeatable, standardized processes to avoid errors and deliver safe, high-quality care is vital.