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Digital engagement is on the rise in healthcare, an industry where market demand for digital access means that:

Healthcare is always changing. From the introduction of new methods of care to changes in how care is delivered to refreshed and revitalized avenues for reimbursement, the industry is ever in flux and ever expanding.

The Centers for Disease Control and Prevention (CDC) estimates that influenza was associated with more than 35.5 million illnesses, more than 16.5 million medical visits, 490,600 hospitalizations, and 34,200 deaths during the 2018–2019 influenza season. Even so, during last year’s flu season, only…

In 2011, the U.S. Department of Veterans Affairs (VA) and GetWellNetwork started their partnership with the goal of thinking differently about patient engagement through an innovative care delivery model called Interactive Patient Care (IPC). IPC creates both qualitative and quantitative outcomes…

The COVID-19 pandemic has brought many changes to healthcare systems around the world. One of the most notable changes has been shifting care to patients in their own home settings. In the face of nationwide stay-at-home orders for patients’ safety, reluctance or inability to enter healthcare…

In a world of easily accessible information and high care costs, today’s American public has also proven to be less inclined to trust the healthcare industry. A Gallup poll found that public “confidence in the medical system” dropped more than 50% over the past four decades, falling from 80% in…

Having a great plan of care is important for a successful surgery and an optimal recovery, but the plan is only valuable if it’s followed. Engagement ensures patients become active stakeholders in their own health, empowering them to reach out proactively for the information they need. It also…

Hurricane season. Wildfires. Heat waves. Flooding. Tornadoes. 

As we move from spring into summer, many regions of the country are still grappling with rising COVID-19 infection numbers, even as lockdowns are lifted and businesses reopen. For some cities, the numbers have plateaued or even dropped; across the board, however, there is concern about a second…

The past few weeks have been terrible ones for humanity.