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The Role of Digital Health Technology in Vaccine Distribution

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Nearly eleven months after the first American lockdowns for COVID-19, there’s a glimmer of hope for mitigation and resolution of the pandemic. As of November 24, five separate Phase 3 clinical trials are in progress or planned for COVID-19 vaccines in the U.S.

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Robocalls: Effective patient engagement tool or annoying disruption?

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In a typical week, the average consumer is bombarded with multiple robocalls, with pitches ranging from the promise of free groceries for answering a few questions to offers for low-cost health insurance. These irksome automated calls disrupt consumers day and night — during business meetings,…

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Eliminate manual communication procedures to achieve high reliability

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For many hospitals and health systems, creating a culture of high reliability is a priority. As healthcare shifts toward value-based care models that reward strong clinical outcomes, using repeatable, standardized processes to avoid errors and deliver safe, high-quality care is vital.

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From script to conversation: Making patient rounding personal

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Today’s patients don’t just want to be cured; they want to feel cared for during their hospital stay. And with reimbursement linked to patient satisfaction, it’s crucial for hospitals to take a more proactive approach to delivering an excellent experience. It’s simply not enough to find out about a…

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Effective rounding contributes to a culture of high reliability

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Hospitals recognized nationally for patient safety and quality are focusing on making substantial improvements to ensure more consistent and reliable processes are in place to deliver high-quality healthcare to every patient, every time.

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