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In its quest to better serve Veterans, one Mid-Atlantic VA Medical Center partnered with GetWellNetwork in FY19 and FY20 to launch a video utilization initiative across its acute inpatient units. The technology used, GetWell Inpatient, is a dynamic solution, and a key component of this initiative…

GetWell Inpatient promotional spaces provide each healthcare facility with promotional opportunities within a carousel navigation at the top of the patient's home screen. In 2019, GetWellNetwork developed a hospice and palliative care promotional space, with an initial launch at a Mid-Atlantic VA…

When COVID-19 hit a Southern VA Medical Center back in March and the facility was forced to suspend relatives’ visits to the Community Living Center (CLC), the suspension took a gigantic toll on the morale and spirits of the CLC population. Making things worse, even the beloved CLC recreational,…

The 2020s may turn out to be the decade when digital technology reshapes healthcare, as an aging population and public health crises continue to challenge the country’s healthcare systems. The digital health community — including those active within the Veterans Health Administration — must work to…

Digital engagement is on the rise in healthcare, an industry where market demand for digital access means that:

Healthcare is always changing. From the introduction of new methods of care to changes in how care is delivered to refreshed and revitalized avenues for reimbursement, the industry is ever in flux and ever expanding.

The Centers for Disease Control and Prevention (CDC) estimates that influenza was associated with more than 35.5 million illnesses, more than 16.5 million medical visits, 490,600 hospitalizations, and 34,200 deaths during the 2018–2019 influenza season. Even so, during last year’s flu season, only…

In 2011, the U.S. Department of Veterans Affairs (VA) and GetWellNetwork started their partnership with the goal of thinking differently about patient engagement through an innovative care delivery model called Interactive Patient Care (IPC). IPC creates both qualitative and quantitative outcomes…

The COVID-19 pandemic has brought many changes to healthcare systems around the world. One of the most notable changes has been shifting care to patients in their own home settings. In the face of nationwide stay-at-home orders for patients’ safety, reluctance or inability to enter healthcare…

In a world of easily accessible information and high care costs, today’s American public has also proven to be less inclined to trust the healthcare industry. A Gallup poll found that public “confidence in the medical system” dropped more than 50% over the past four decades, falling from 80% in…