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Using GetWellNetwork in Hospice and Palliative Care

A caretaker holds the hand of a patient in an inpatient setting

GetWell Inpatient promotional spaces provide each healthcare facility with promotional opportunities within a carousel navigation at the top of the patient's home screen. In 2019, GetWellNetwork developed a hospice and palliative care promotional space, with an initial launch at a Mid-Atlantic VA…

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Keeping Our Veterans Connected and Engaged During the Pandemic

Two care providers view technology

When COVID-19 hit a Southern VA Medical Center back in March and the facility was forced to suspend relatives’ visits to the Community Living Center (CLC), the suspension took a gigantic toll on the morale and spirits of the CLC population. Making things worse, even the beloved CLC recreational,…

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Using Digital Health Technology to Optimize Resident Engagement

An older male patient navigates GetWellNetwork via tablet

The 2020s may turn out to be the decade when digital technology reshapes healthcare, as an aging population and public health crises continue to challenge the country’s healthcare systems. The digital health community — including those active within the Veterans Health Administration — must work to…

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The Importance of Scaling Digital Engagement Programs

Woman engaging with her smartphone

Digital engagement is on the rise in healthcare, an industry where market demand for digital access means that:

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The Virtual Market Demands of COVID-19

Masked woman using technology for a telehealth appointment

Healthcare is always changing. From the introduction of new methods of care to changes in how care is delivered to refreshed and revitalized avenues for reimbursement, the industry is ever in flux and ever expanding.

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How Digital Health Tools Will Support Health Systems This Flu Season

The Centers for Disease Control and Prevention (CDC) estimates that influenza was associated with more than 35.5 million illnesses, more than 16.5 million medical visits, 490,600 hospitalizations, and 34,200 deaths during the 2018–2019 influenza season. Even so, during last year’s flu season, only…

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Using patient-centered education to support our nation’s Veterans

Military shaking hands with care team member

In 2011, the U.S. Department of Veterans Affairs (VA) and GetWellNetwork started their partnership with the goal of thinking differently about patient engagement through an innovative care delivery model called Interactive Patient Care (IPC). IPC creates both qualitative and quantitative outcomes…

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St. Tammany Health System: COVID-19 support throughout the community

The COVID-19 pandemic has brought many changes to healthcare systems around the world. One of the most notable changes has been shifting care to patients in their own home settings. In the face of nationwide stay-at-home orders for patients’ safety, reluctance or inability to enter healthcare…

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Health systems + hospitals must build patient trust — now.

Content patient conversing with care team

In a world of easily accessible information and high care costs, today’s American public has also proven to be less inclined to trust the healthcare industry. A Gallup poll found that public “confidence in the medical system” dropped more than 50% over the past four decades, falling from 80% in…

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4 tips for a more meaningful patient engagement strategy

Smiling patient talking to care team member

Having a great plan of care is important for a successful surgery and an optimal recovery, but the plan is only valuable if it’s followed. Engagement ensures patients become active stakeholders in their own health, empowering them to reach out proactively for the information they need. It also…

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