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On November 1st, CMS announced several new billing codes to incentivize the use of technology to engage with patients at home when it released the final Medicare Physician Fee Schedule for 2019. The rule includes additional amendments designed to accelerate the use of virtual check-ins and remote…

Having a great plan of care is important for a successful surgery and an optimal recovery. But the plan is only valuable if it’s followed. Engagement ensures patients become active stakeholders in their own health, empowering them to reach out proactively for the information they need. It also…

Hospitals and health systems are aware of the fact that poor communication following discharge is a problem that contributes to preventable complications and readmissions. And poor support after discharge not only impacts outcomes. It also decreases patient satisfaction.

Historically, hospitals and health systems have largely focused on the services they’re providing, with little control or insight into what happens with patients who are discharged to skilled nursing facilities, home health agencies and other post-acute care settings.                               …

Digital engagement solutions have been helping providers enhance patient experience, improve the health of populations and lower the cost of delivering care. Health systems and practices that have adopted these automated engagement solutions often find that they offload a great deal of…

GetWellNetwork started on the premise that a more active and involved patient is a better, healthier patient. And, that our relentless focus will be to make healthcare better for the next person up to the plate in a life-defining moment. While I always thought we would have an impact on patient…

Building strong patient loyalty is a top concern among administrators as they seek to increase market share and remain competitive. As patients increasingly take control of their healthcare journey, researching providers and care options, providers need to build deep relationships with patients to…

At Lafayette General Health (LGH), our bariatric program was thrilled to be one of the early adopters of GetWell Loop, along with our orthopedic service line and emergency department. The automated patient engagement solution has been instrumental in better supporting and guiding discharged…

So your hospital has decided to build its own “patient room of the future.” Congratulations! You’ve obtained the necessary buy-in and funding to infuse it with the latest and greatest innovations. Now what — where should you start?

Searching for a restaurant through a service like Yelp is a common practice, but what about searching for a doctor? More and more patients are turning towards social-based reviews before choosing a healthcare provider.