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Caregiver Support – AARP and GetWellNetwork support caregivers with interactive resources

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Every year, more than 40 million caregivers, mostly family members, provide care to loved ones who are recovering from a hospital stay or wish to “age in place.” These individuals are often charged with a dizzying array of responsibilities to ensure their loved ones recover from an illness or…

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Digital Consumer Health engagement

Bridging the digital divide: Improving patient experience across care settings

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Keeping patients with chronic conditions compliant with their care plans. Ensuring patients are following their discharge instructions to avoid readmissions.

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Patient Experience Patient Engagement Digital Health

2018 year in review

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The digital health ecosystem continued to explode in 2018, with an influx of new investment dollars and hundreds of vendors offering wide-ranging solutions. We also saw heightened recognition by the Centers for Medicare and Medicaid (CMS) of digital health innovations as proven tools to support…

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Revenue and Reimbursement Virtual Check-Ins Remote Patient Monitoring

Three new codes for remote patient monitoring to launch in January

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On November 1st, CMS announced several new billing codes to incentivize the use of technology to engage with patients at home when it released the final Medicare Physician Fee Schedule for 2019. The rule includes additional amendments designed to accelerate the use of virtual check-ins and remote…

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Patient Engagement Automation

Is automated patient outreach the same as engagement?

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Hospitals and health systems are aware of the fact that poor communication following discharge is a problem that contributes to preventable complications and readmissions. And poor support after discharge not only impacts outcomes. It also decreases patient satisfaction.

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Patient Safety Bundled Payments Patient Engagement Care Team Efficiency Post-Acute Care Management

Why post-acute care management matters now more than ever

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Historically, hospitals and health systems have largely focused on the services they’re providing, with little control or insight into what happens with patients who are discharged to skilled nursing facilities, home health agencies and other post-acute care settings.                               …

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Patient Engagement Care Team Efficiency

Lightening the load: How non-clinical staff enable patient engagement

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Digital engagement solutions have been helping providers enhance patient experience, improve the health of populations and lower the cost of delivering care. Health systems and practices that have adopted these automated engagement solutions often find that they offload a great deal of…

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Inside story: Why we acquired HealthLoop

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GetWellNetwork started on the premise that a more active and involved patient is a better, healthier patient. And, that our relentless focus will be to make healthcare better for the next person up to the plate in a life-defining moment. While I always thought we would have an impact on patient…

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Patient Engagement Patient Loyalty

Cultivating patient loyalty through daily engagement

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Building strong patient loyalty is a top concern among administrators as they seek to increase market share and remain competitive. As patients increasingly take control of their healthcare journey, researching providers and care options, providers need to build deep relationships with patients to…

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Patient Safety Patient Experience Patient Engagement Improved Outcomes

How patient engagement data can inform clinical practice guidelines

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At Lafayette General Health (LGH), our bariatric program was thrilled to be one of the early adopters of GetWell Loop, along with our orthopedic service line and emergency department. The automated patient engagement solution has been instrumental in better supporting and guiding discharged…

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