Articles

How to Prioritize the Patient in a Digital-First Experience

A digital-first consumer experience enables organizations to retain patients, provide an enhanced experience, and improve patient health.

What is a Get Well Navigator? Navigators help people feel known, valued, & heard, during their care journeys & streamline care navigation.

Behavioral health challenges impact people from every walk of life. It’s critical that the healthcare system provide the necessary aid.

Teamwork has helped make some clinical teams even stronger and more resilient as a team throughout the COVID-19 pandemic.

Everyone is impacted by health, but all people are not impacted equally. When addressing minority health, technology can be a helpful tool.

With staffing shortages, there is all the more reason to provide patients with self service and other digital health technologies.

Established technologies like text messaging can help bridge gaps in health equity by providing whole-person, personalized care to all.

Patient activation via technology lets organizations bring dormant patients back for missed appointments & screenings in an equitable way.

Adoption of solutions that provide a seamless patient experience is how leaders stand out. The hospital CIO is at the heart of that strategy.