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At Lafayette General Health (LGH), our bariatric program was thrilled to be one of the early adopters of GetWell Loop, along with our orthopedic service line and emergency department. The automated patient engagement solution has been instrumental in better supporting and guiding discharged…

Across the country, health systems have made significant investments in recent years installing electronic health records (EHRs) — sometimes spending tens of millions of dollars. Eight years after the Health Information Technology for Economic and Clinical Health (HITECH) Act offered providers…

While policy makers in Washington continue to debate healthcare payment reform and fight over which components of the Affordable Care Act they will fund and implement, health system and hospital administrators across the country are doing their best to run a stable business against this backdrop of…

Some healthcare providers are still deciding whether they want to implement an automated patient engagement solution, but a growing number of hospitals and health systems are moving forward with it. When they do, they quickly find that daily engagement builds patient loyalty and increases referrals.

When a patient is discharged from the hospital, being readmitted is just about the last thing he or she wants. Not only does a readmission carry with it implicit medical stressors, but there are a multitude of family, community, social, economic and quality-of-life implications. While some…

Physicians and care teams must make time to engage with their patients for a very simple reason: It’s the right thing to do. The more engaged a patient is, the better his or her outcome will be.

As the adoption of the Electronic Health Record (EHR) approaches 70% of all providers, our nation’s hospitals and health systems have been rewarded for attaining meaningful use from new software, mandated by the government.

There is a lot of conversation today about the rise of the consumer as a newly empowered stakeholder in the country’s healthcare system. I’m all for it. But before we further discuss the consumerization of healthcare, there are a few things we should be clear about.

For healthcare providers today, it’s all about quality, not quantity.