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PROMs Value-Based Care HCAHPS

Using patient engagement measures to drive value-based care success

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As the market continues to shift to value-based and patient-centered models of care, improving patient experience has never been more important for hospitals. Two common patient engagement measures are the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and…

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PROMs

PROMs: Bringing the voice of the patient into the equation

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The pressure to hold down healthcare costs, maximize clinical quality and improve patient experience has stimulated new approaches to measuring value, and places greater focus on the use of patient-reported outcome measures (PROMs).

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Patient Safety PROMs Online Reviews Patient Experience Patient Engagement Improved Outcomes

Health networks see a return on investment in patient engagement

Some healthcare providers are still deciding whether they want to implement an automated patient engagement solution, but a growing number of hospitals and health systems are moving forward with it. When they do, they quickly find that daily engagement builds patient loyalty and increases referrals.

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